How Undercover Filming Revealed a £28 Million Timeshare Scam
Authorities have called it as one of the largest frauds of its kind in the Britain.
A total of 14 individuals have been found guilty for their part in a £28m plot to swindle more than 3,500 timeshare investors.
The targets were eager to get out of age-old holiday ownership agreements and sought out assistance.
A large number were in the age range of 60 and 80. Over 500 of them lost in excess of £10,000, and one individual transferred more than £80,000.
Those targeted were faced aggressive presentations continuing for six hours. They were out of money, holding valueless fake "credits" and still bound by high-priced timeshare contracts they frequently were unable to use.
The Business At the Heart of the Scam
The business at the heart of the fraud was Sell My Timeshare (SMT). They accepted customers' funds to support the owners' opulent way of life of private schools, millionaire mansions and personal aircraft.
The man at the helm of the company, the main defendant, was given a seven and a half year jail time in January for conspiracy to defraud.
In the latest development, his partner another individual was one of the final three to receive sentencing.
She received a two-year long suspended jail sentence at Southwark Crown Court after confessing to money laundering.
It has been a lengthy process and marks a significant success for the individuals who testified, the law enforcement and legal representatives.
How the Probe Was Initiated
I first heard about the company was in the that particular year. I was working in the research department of a news organization, producing investigative features.
A friend mentioned that his mum had taken over the use of a holiday property in Spain and, after years of holidays, had begun looking to get out of the agreement.
It's worth mentioning how popular timeshares had evolved with English tourists in the 1980s and 1990s.
Holiday ownership permitted individuals to occupy the same accommodation annually, or trade their time slots with additional holders who had apartments in other resorts. About 600,000 sun-lovers took up that option.
The first timeshare rush was accompanied by a lot of accounts about dishonest operators deceptively promoting properties. They were regularly featured on investigative shows.
The standard vacation property deal tied investors in for many years.
In that period, those holders who had used their guaranteed place in the resort for 20 or 30 years were advancing in years, and many were looking to end their association to their vacation investments.
Some had health issues and found it difficult to access their properties. A few just felt they'd achieved their goals from them. And a portion had passed away, in frequent situations passing on their heirs to inherit the agreements - including their annual payments and maintenance fees.
The Investigation Unfolds
It was at this point the friend's mum had been placed. She searched the web for answers and discovered SMT, a business whose online presence promised to terminate her agreement.
Yet, having paid a fee and booked a meeting with them, her loved ones smelled a rat.
Additional investigation uncovered hundreds of people saying they had paid money and achieved no result from the service. In fact, they had suffered financially. Substantial amounts.
Our team commenced probing what was going on. It soon emerged that there were some shady characters operating in the vacation property industry.
An attorney had numerous client reports aiming to litigate against SMT.
The team interviewed clients who had dealt with the organization and they collectively described identical situations. They assumed the company would purchase their timeshare away from them but when they attended a meeting (for which they made an advance payment) they were told there was no re-sale value.
In place of that, they were pushed - actually compelled - to spend more money investing in "Monster Rewards", named after the organization's holding firm, Monster Travel.
The nature of these rewards was rather ambiguous. They seemed similar to a type of exchange medium, providing reduced-price holidays and benefits and consumer discounts.
And they were apparently "tradable" with fellow investors, at a future date.
Paying cash up front now would result in an long-term benefit that would offset the company's charges and leave the property owner with a gain, freed at last from their burdensome agreement.
An unrealistic promise? Indeed, it was.
A 'Misleading Tactic'
Based on these descriptions were true, this was a massive scam.
This is known as a "bait-and-switch."
Someone - in this case the organization - "lures the client by promoting a specific service but then to state it cannot be provided, pushing the client towards a different, lower-quality option.
This is against the law. Possessing all the accounts we had assembled, we made the case to discreetly video one of the organization's sessions.
Such an operation demands dedication, work, and clear arguments for why this is the sole method to gather the data necessary to prove wrongdoing.
Once authorized, our compact group organized a meeting with one of the company's representatives in Stratford-Upon-Avon.
Acting as a potential client wanting to get his mum free from her timeshare contract|holiday ownership agreement